Privacy Policy

Privacy Statement

Last updated: Dec, 16 th, 2023


Welcome to PalCastle. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and services.

Information We Collect

Personal Information:

Name, address, email address, phone number, and payment details for reservations.

Reservation Details:

Dates of stay, room preferences, and special requests.

Website Usage Information:

IP address, browser type, and device information.

How We Use Your Information

Reservations and Services:

Processing bookings, providing services, and communicating with guests.


Sending booking confirmations, updates, and responding to inquiries.


Providing information about our services, promotions, and offers (with consent).

Information Sharing

Service Providers:

Sharing information with third-party service providers for reservations and related services.

Legal Compliance:

Compliance with legal obligations and protection of our rights.

Cookies and Tracking Technologies


We use cookies to enhance your experience and analyze website performance.

Third-Party Analytics:

We may use third-party analytics tools to better understand user behavior.


Data Security:

We implement security measures to protect your information.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Privacy

Age Restriction:

Our services are not directed at individuals under the age of 18.

Updates to this Privacy Policy


We may update this Privacy Policy. Check the "Last Updated" date for the latest version.

Contact Us:

If you have questions about our privacy practices or wish to exercise your rights, please contact us at 0491- 2542444 / 0491- 2543444

By using our services, you agree to the terms outlined in this Privacy Policy.