Terms and Conditions

Terms of Use

Last updated: Dec, 16 th, 2023


Welcome to PalCastle. By accessing our website and using our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Reservations and Bookings

Booking Confirmation:

All reservations are subject to availability and confirmation.

A valid credit card is required to secure your reservation.

Cancellation Policy:

Cancellation policies vary based on the type of reservation. Please refer to your booking confirmation for details.

No-Show Policy:

Failure to check in on the scheduled arrival date without prior notice may result in charges.


Payment Methods:

We accept major credit cards. Cash payments are accepted in the local currency.

Additional Charges:

Additional charges may apply for extra services, amenities, or damages incurred during your stay.

Guest Conduct


Guests are expected to behave in a respectful and responsible manner.

Disruptive behavior may result in eviction without refund.


Guests are responsible for any damages caused to the property or its contents.

Privacy and Security

Information Handling:

We respect your privacy. Please refer to our Privacy Policy for details on how we handle your information.

Security Measures:

We implement reasonable security measures, but we are not responsible for unauthorized access to your information.


Accuracy of Information:

While we strive for accuracy, we do not warrant the completeness or accuracy of information on our website.

Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time without notice.

Governing Law


These Terms and Conditions are governed by the laws of high court of kerala.

Contact Information


If you have any questions or concerns regarding these Terms and Conditions, please contact us at 0491- 2542444 / 0491- 2543444

Thank you for choosing PalCastle. We hope you have a pleasant stay.